Merchandise may be returned for store credit only within 7 days of the day you receive your package. For items received after this time period, we will deny the return
Returns must be received in PERFECT NEW, UNWORN and UNWASHED condition with tags attached.
If any returns do not meet these requirements, you will be contacted and the items returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.
Due to our limited quantities and high demand for our products, we cannot offer exchanges on any items. Returned merchandise will be processed for a Copper Bloom E-Gift Card ONLY.
If any of the following is present, the return is subject for denial and will be sent back to you at your own cost:
- Detached tags
- Animal/human hair
- Deodorant marks
- Lingering odor, such as smoke or cologne
- Any visible wear or damage
If you purchase and item that is too small and you therefore strain the material we are not responsible for damages from wearing.
You may NOT return:
*SALE/CLEARANCE items, Swimwear, cosmetics, JEWELRY, lingerie, sunglasses, scarves, belts, bodysuits and gift certificates.
Damaged Or Defective Items
Damages must be reported within 3 days of receiving merchandise or cannot be returned.
Inspect your items for damage before removing the tags or wearing. Once the item is worn or tags are removed it is not acceptable for return or exchange. Email images of damaged items and order number to firstname.lastname@example.org!
If you believe you have received the wrong item please email email@example.com.
We do not refund shipping charges.
Once we have received your package, your refund will be processed within 7 business days.
The Customer is responsible for return shipping. We suggest tracking your return, Copper Bloom is not responsible for lost returns.
You will be notified via email, at the email address listed on your account when your order was placed, with your online code for store credit once we have processed your return.
Unacceptable returns will be returned to the customer at their own expense.
How should I send my return back?
Please refer to the Return Policy above and online to ensure that your return meets the criteria stated.
Standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are processed and shipped within 24-48 hours.
if you have any questions or just want to chat, please e-mail us at firstname.lastname@example.org!